Rich Jenkins

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Reset Outlook

Locked-out of Outlook because you tried to add an account thrice and it gave up on you? Annoying, but easy to fix. Here’s how!

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HTML in Zendesk field descriptions

Sometimes you want more than plaintext in your field descriptions. Here’s a JS snippet that allows HTML (and multiple lines!) in your field descriptions.

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One line random value from PHP array literal

When you just want to echo one of three things in throwaway code, here’s a simple trick using PHP 5.4’s dereferencing that does it in one line.

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Your next-big-thing idea is worthless

So you have an idea and you think it’s worth a million dollars? I think it’s barely worth the paper it’s written on and here’s why.

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How to add Departments in ZenDesk

ZenDesk is becoming the de facto support system but it doesn’t handle departments as obviously as other solutions — this is the missing guide.

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